SHOP RULES

THESE TERMS AND CONDITIONS DEFINE THE RULES FOR MAKING PURCHASES IN THE ONLINE STORE RUN BY THE SELLER AT WWW.LESONGE.PL

THE SELLER IS WOVEN NATALIA BARANOWSKA AT THE ADDRESS OF 87-800 WLOCŁAWEK; UL. SZPICHLERNA 7/9, RUNNING ON THE BASIS OF A SINGLE BUSINESS ACTIVITY, SUBJECT TO REGISTRATION IN THE CENTRAL REGISTER OF BUSINESS ACTIVITY ENTERED UNDER NIP: 888-298-89-27

ALSO CALLED ALSO "SERVICE PROVIDER".

CONTACT WITH THE SERVICE PROVIDER CAN BE OBTAINED:

- BY USING THE E-MAIL ADDRESS: BIURO@LESONGE.PL

§ 1 DEFINITIONS

TERMS AND CONDITIONS - THIS REGULATIONS. IN THE FIELD OF ELECTRONICALLY PROVIDED SERVICES, THE REGULATIONS ARE THE REGULATIONS REFERRED TO IN ARTICLE 8 OF THE ACT OF JULY 18, 2002 ON THE PROVISION OF ELECTRONIC SERVICES (Journal of Laws of 2002, No. 144, item 1204, as amended).
CUSTOMER - A NATURAL PERSON, LEGAL PERSON OR AN ORGANIZATIONAL UNIT WITH NO LEGAL PERSONALITY AND CAPACITY FOR LEGAL ACTIVITIES, WHICH, ON THE RULES DEFINED IN THESE TERMS AND CONDITIONS, CONTRACT THE SHOP.
CONSUMER - A CUSTOMER, BEING A NATURAL PERSON, USING THE ONLINE STORE FOR A PURPOSE NOT DIRECTLY RELATED TO ITS BUSINESS OR PROFESSIONAL ACTIVITY.
SERVICE PROVIDER - ENTITY PROVIDING SALES SERVICES THROUGH THE INTERNET SHOP, ON THE RULES SET FORTH IN THESE REGULATIONS.
SUBJECT OF THE TRANSACTION - GOODS LISTED AND DESCRIBED ON THE WEBSITE OF THE ONLINE STORE.
GOODS - A MOBILE ITEM, PRESENTED IN THE ONLINE STORE THERE IS A CONTRACT OF SALE. ADDITIONAL SERVICE - A SERVICE PROVIDED BY THE SERVICE PROVIDER FOR THE CUSTOMER OUTSIDE THE ONLINE STORE IN CONNECTION WITH THE NATURE OF THE GOODS SOLD.
SALES AGREEMENT - AGREEMENT FOR THE SALE OF GOODS UNDER THE CIVIL CODE ACT, CONCLUDED BETWEEN THE SERVICE PROVIDER AND THE CUSTOMER, WITH THE USE OF THE ONLINE SERVICE OF THE STORE.
ONLINE STORE (STORE) - INTERNET SERVICE AVAILABLE AT WWW.LESONGE.PL THROUGH WHICH THE CUSTOMER CAN PLACE AN ORDER.
ORDER - DECLARATION OF THE CUSTOMER'S WILL STATING UNDERLY THE TYPE AND QUANTITY OF GOODS, IMMEDIATELY DIRECTLY TO THE CONCLUSION OF THE SALE AGREEMENT.
TELECOMMUNICATION SYSTEM - A TEAM OF IT DEVICES AND SOFTWARE COOPERATING WITH THEM, ENSURING PROCESSING AND STORAGE, AS WELL AS SENDING AND RECEIVING DATA THROUGH NON-FAMILY NAMES.

§ 2 GENERAL RULES
1. THESE TERMS AND CONDITIONS DEFINE THE RULES OF USING THE ONLINE STORE AVAILABLE AT WWW.LESONGE.PL
2. THE CONDITION OF PLACING AN ORDER IN THE ONLINE SHOP BY THE CUSTOMER IS TO READ THESE TERMS AND CONDITIONS AND ACCEPT ITS PROVISIONS DURING THE FULFILLMENT OF THE ORDER.
3. THE WWW.LESONGE.PL ONLINE STORE CONDUCTS RETAIL SALES THROUGH THE INTERNET NETWORK.
4. ALL THE GOODS OFFERED IN THE WWW.LESONGE.PL SHOP ARE FACTORY NEW, ORIGINALLY PACKAGED, FREE OF PHYSICAL AND LEGAL DEFECTS, AND HAVE BEEN LEGALLY PLACED ON THE POLISH MARKET.5. THE CUSTOMER IS UNDERTAKING NOT TO PROVIDE CONTENT FORBIDDEN BY LAW, E.G. CONTENT PROMOTING VIOLENCE, ANGLING OR VIOLATING PERSONAL GOODS AND OTHER RIGHTS OF THIRD PARTIES.

§ 3 PLACING ORDERS

1. ALL PRICES GIVEN ON THE WWW.LESONGE.PL WEBSITE ARE GROSS PRICES IN POLISH ZLOTY. THE PRICES DO NOT INCLUDE THE SHIPPING COSTS.
2. ORDERS ARE ACCEPTED BY THE WEBSITE.
3. ORDERS SUBMITTED THROUGH THE WEBSITE CAN BE PLACED 24 HOURS A DAY, 7 DAYS A WEEK THROUGHOUT THE YEAR.
4. THE ORDER IS EFFECTIVE IF THE CUSTOMER PROPERLY FILLS IN THE ORDER FORM AND PROPERLY PROVIDES THE CONTACT DETAILS INCLUDING THE EXACT ADDRESS TO WHICH THE GOODS WILL BE SENT AND THE PHONE NUMBER AND E-MAIL ADDRESS.
5. IF THE PROVIDED DATA ARE NOT COMPLETE, THE SELLER WILL CONTACT THE CUSTOMER. IF THE CUSTOMER CANNOT BE CONTACTED, THE SELLER HAS THE RIGHT TO CANCEL THE ORDER.
6. THE CUSTOMER, IN THE PROCESS OF SUBMITTING THE ORDER, MAY EXPRESS THE WILL TO RECEIVE A VAT INVOICE, WHICH MAY BE ATTACHED TO THE DELIVERY SHIPMENT OR SENT ELECTRONICALLY, TO THE INDICATED E-MAIL ADDRESS, INCLUDING A PERSONAL EMAIL ADDRESS CORRECTING VAT WITH ANNEXES AND FORMS. This consent also entitles the Seller to issue and send VAT invoices in electronic form, in accordance with the Regulation of the Minister of Finance of December 20, 2012 on sending invoices in electronic form, the rules of their storage and the procedure for providing the tax authority or tax audit authority.
7. WHEN PLACING AN ORDER, THE CUSTOMER MAY CONSENT TO INCLUDING PERSONAL DATA IN THE DATA BASE OF THE SELLER'S ONLINE SHOP FOR THE PURPOSE OF PROCESSING IN CONNECTION WITH THE FULFILLMENT OF THE ORDER. WHEN GRANTING THE CONSENT, THE CUSTOMER HAS THE RIGHT TO INSPECT, CORRECT AND REQUEST ITS DELETION.
8. THE CUSTOMER MAY USE THE SYSTEM'S DATA STORAGE OPTION TO FACILITATE THE PROCESS OF SUBMITTING ANOTHER ORDER. FOR THIS PURPOSE, THE CUSTOMER SHOULD PROVIDE THE LOGIN AND PASSWORD NECESSARY TO GET ACCESS TO THEIR ACCOUNT. THE CUSTOMER'S LOGIN IS THE E-MAIL ADDRESS PROVIDED BY THE CUSTOMER. THE PASSWORD IS A CHARACTER STRUCTURE SET BY THE CUSTOMER. THE CUSTOMER'S PASSWORD IS NOT KNOWN TO THE SELLER AND THE CUSTOMER IS OBLIGED TO KEEP IT SECRET AND PROTECT IT AGAINST UNAUTHORIZED BY THIRD PARTIES.
AFTER THE CUSTOMER PLACES AN EFFECTIVE ORDER, THEY WILL RECEIVE AN AUTOMATIC REPLY FROM THE STORE CONFIRMING RECEIPT OF THE ORDER.
THE TIME OF STARTING THE ORDER COMPLETION COVERS THE TIME OF THE INFLUENCE OF THE PAYMENT ON THE BANK ACCOUNT GIVEN IN THE CONFIRMATION OF THE ORDER IN THE CASE OF PAYMENT BY TRANSFER OR THE TIME OF COMPLETION OF THE ORDER IN CASE OF PAYMENT BY CARD.

§ 4 COSTS AND SHIPMENT TIME

1. THE GOODS IS SHIPPED TO THE ADDRESS INDICATED IN THE ORDER FORM. THE SHOP WILL INFORM THE CUSTOMER IMMEDIATELY ABOUT AN INCORRECTLY COMPLETED ORDER FORM, WHICH MAY PREVENT OR DELAY THE SHIPMENT.
2. THE GOODS IS DELIVERED BY DHL SPECIALIZED COURIER. IN SOME CASES IT IS POSSIBLE TO PERSONALLY COLLECT THE GOODS AT THE SELLER'S PREMISES AFTER PRE-ARRANGEMENT.
3. THE SHIPMENT IS DELIVERED ACCORDING TO THE DATE GIVEN WITH EACH GOODS ON THE WEBSITE. THIS IS AN APPROXIMATE DELIVERY TIME AND APPLIES TO ORDERS WITH THE "TRANSFER" OR "TRANSFER OR" CARD PAYMENT "OR" PAYMENT BY CARD OR ONLINE TRANSFER "TO THE TIME SPECIFIED ON THE SERVICE PAGES, ADD TO THE TIME OF ACCOUNTING FUNDS IN THE BANK ACCOUNT 1-2 BANK ACCOUNT.
4. THE CUSTOMER IS CHARGED WITH THE COSTS OF DELIVERY (SHIPPING), SPECIFIED IN THE TRANSPORT PRICE LIST. THE CUSTOMER CAN READ THE DELIVERY PRICE LIST AT THE FINALIZATION OF THE ORDER.

§ 5 PAYMENTS

1. FOR EVERY SOLD GOODS, WE ISSUE AN INDIVIDUAL PROOF OF PURCHASE (INVOICE).
2. PAYMENT FOR THE ORDERED GOODS MAY TAKE PLACE BY ONLINE PAYMENT (BLUE MEDIA S.A.), THROUGH THE ELECTRONIC PAYMENT SYSTEM (PAYPAL) OR A TRANSFER TO THE STORE BANK ACCOUNT.
3. THE ENTITY PROVIDING THE ONLINE PAYMENT SERVICE IS BLUE MEDIA S.A.

§ 6 WITHDRAWAL FROM THE CONTRACT

1. A CONSUMER WHO CONCLUDED A REMOTE AGREEMENT HAS THE RIGHT TO WITHDRAW FROM THE AGREEMENT WITHOUT REASON FOR A REASON BY SUBMITTING AN APPROPRIATE STATEMENT IN WRITING, WITHIN 14 DAYS, EXCEPT FOR PERSONALIZED PRODUCTS ON THE ORDER. THIS PERIOD IS AN INDEFINITE PERIOD AND COUNTS FROM THE DATE OF THE DELIVERY AND WHEN THE AGREEMENT CONCERNS THE PROVISION OF THE SERVICE - FROM THE DATE OF CONCLUDING THE SERVICE. TO KEEP THIS DEADLINE, IT IS SUFFICIENT TO SEND THE STATEMENT BEFORE IT EXPIRES, TO THE ADDRESS OF THE SERVICE PROVIDER. APPLIES TO ORDERS AND SHIPMENTS IN POLAND.
2. IN THE CASE OF FOREIGN ORDERS / SHIPMENTS, RETURN IS POSSIBLE ACCORDING TO POINT. 1, HOWEVER, WITH THE RESERVATION OF THE TOTAL SHIPPING COSTS TO THE CONTRACTING PARTY.
3. IN THE EVENT OF WITHDRAWING FROM THE AGREEMENT CONCLUDED AT A DISTANCE, THE AGREEMENT SHALL BE CONSIDERED NOT CONCLUDED. WHAT THE PARTIES PROVIDED WILL BE RETURNED UN CHANGED UNLESS THE CHANGE WAS NECESSARY WITHIN THE ORDINARY MANAGEMENT BOARD.
4. RETURN SHOULD BE IMMEDIATELY, NOT LATER THAN 14 DAYS. THE PURCHASED GOODS SHOULD BE RETURNED TO THE ADDRESS OF THE SERVICE PROVIDER.
5. REFUND WILL BE APPLIED TO THE ACCOUNT INDICATED IN THE RETURN FORM OR ON WHICH THE ORDER WAS PAID FOR
6. IN CASE OF PAYMENT BY PAYMENT CARD, THE SERVICE PROVIDER WILL REFUND THE TRANSACTION MADE BY THE CONSUMER ON THE ACCOUNT ASSIGNED TO THE PAYMENT CARD.
7. YOUR REFUND WILL BE MADE WITHIN 14 days.

§7 COMPLAINT PROCEDURE

1. COMPLAINTS SHOULD BE SUBMITTED TO THE ADDRESS OF THE SERVICE PROVIDER - ul. 1 Maja 14 02-496 WARSAW
2. WHEN SUBMITTING A COMPLAINT, THE PRODUCT SHOULD BE DELIVERED TO THE SERVICE PROVIDER WITH THE PROOF OF PURCHASE AND A COMPLETED COMPLAINT REPORT THAT THE SERVICE PROVIDER WILL SEND TO THE CONSUMER.
3. THE SERVICE PROVIDER WILL HANDLE THE COMPLAINT WITHIN 14 DAYS FROM THE DATE OF SUBMITTING THE COMPLAINT. IN THE EVENT OF A CLAIM FOR THE BENEFIT OF THE CUSTOMER, THE SERVICE PROVIDER WILL REPAIR OR REPLACE THE ADVERTISED GOODS FOR A NEW, FULL VALUE OR RETURN THE VALUE OF THE PURCHASED GOODS.
4. IF THE GOODS IS NOT CONFORMING TO THE CONTRACT, THE CUSTOMER MAY REQUIRE IT TO BE CONFORMED TO THE CONTRACTUAL CONDITION BY A FREE REPAIR OR REPLACEMENT, UNLESS THE REPAIR OR EXCHANGE IS IMPOSSIBLE OR IMPOSSIBLE. WHEN ASSESSING THE EXCESSIVE COSTS, THE VALUE OF THE CONFORMED GOODS AS WELL AS THE TYPE AND DEGREE OF NON-CONFORMITY.
5. If the Service Provider considers the complaint as a reasonable goods will be repaired or replaced with a new one, the submitted complaint has been rejected as unfounded, the Service Provider will immediately return such goods by courier, to the address provided by the Buyer, unless it is established with the Buyer another form of transferring the goods.
6. THE CUSTOMER LOSES THE RIGHTS DEFINED IN ITEM. 5 OF THIS PARAGRAPH, IF, BEFORE TWO MONTHS AFTER DECLARING THE NON-CONFORMITY OF THE GOODS WITH THE CONTRACT, IT WILL NOT INFORM THE STORE ABOUT THIS FACT.

§ 8 PRIVACY POLICY AND PERSONAL DATA PROTECTION

THE ADMINISTRATOR OF PERSONAL DATABASES PROVIDED BY THE CUSTOMERS OF THE ONLINE STORE IN CONNECTION WITH PURCHASES IS THE SERVICE PROVIDER.
PERSONAL DATA ARE USED FOR THE IMPLEMENTATION OF SALES CONTRACTS, HOW IT MAY BE TRANSFERRED TO ENTITIES RESPONSIBLE FOR THE DELIVERY OF THE PURCHASED GOODS TO THE CUSTOMER. CUSTOMERS HAVE THE RIGHT TO ACCESS THEIR DATA AND TO CORRECT IT. THE DATA IS PROVIDED VOLUNTARY.
INFORMATION ON METHODS AND TECHNICAL MEASURES TO DETECT AND CORRECT ERRORS IN ENTERED DATA:
a) DURING ORDERING, UNTIL THE "PLACE ORDER" BUTTON IS PRESSED, CUSTOMERS HAVING AN ACCOUNT IN THE ONLINE STORE HAVE THE POSSIBILITY OF CHANGING THE ENTERED DATA BY SELF-EDITING THE PROFILE.
b) DATA VERIFICATION OR ORDER CORRECTION CAN ALSO BE PERFORMED BY SENDING AN E-MAIL TO THE SERVICE PROVIDER AT THE ADDRESS: BIURO@LESONGE.PL
c) THE CUSTOMER MAY CHANGE THE DATA ENTERED WHILE CREATING THE ACCOUNT AT ANY TIME WITHIN THE OPTIONS AVAILABLE.
INFORMATION ON THE PRINCIPLES AND METHODS OF KEEPING, SECURING AND MAKING ACCESS TO THE SECOND PART OF THE CONTRACT BY THE SERVICE PROVIDER:
a) PERMANENT, SECURITY AND ACCESSIBILITY OF THE CONTENT OF THE CONTRACT CONCLUDED BY SENDING AN APPROPRIATE E-MAIL AFTER THE CONCLUSION OF THE SALE AGREEMENT.
b) PERMANENT, SECURITY AND ACCESSIBILITY OF THE CONTENT OF THE CONTRACT OF SALE IS COMPLETED BY SENDING THE CONTENT OF THE CONTRACT TO THE CUSTOMER E-MAIL ADDRESS OR BY PROVIDING THE PURCHASE ORDER SPECIFICATION TO THE CUSTOMER.
c) THE CONTENT OF THE CONTRACT CONCLUDED IS ADDITIONALLY PRESERVED AND SECURED IN THE SERVICE PROVIDER'S ICT SYSTEM AND AVAILABLE ON EVERY REQUEST by the CUSTOMER.

§ CHANGE OF THE REGULATIONS

1. CUSTOMERS HAVING AN ACCOUNT IN THE STORE WILL BE INFORMED ABOUT THE CHANGE OF THE TERMS AND CONDITIONS BY E-MAIL.
2. IF THERE IS A CHANGE IN THE STORE TERMS AND CONDITIONS AFTER THE LAST LOG IN, THE CUSTOMER ACCEPTES OR NOT AFTER THE CHANGES. IF YOU DO NOT ACCEPT THE TERMS AND CONDITIONS OF THE REGULATIONS, IN PARTICULAR AFTER ITS CHANGES, PURCHASES IN THE ONLINE STORE ARE NOT POSSIBLE.
3. A CLIENT WHO DOES NOT ACCEPT THE CHANGES IN THE TERMS AND CONDITIONS HAVE THE RIGHT TO DELETE THE ACCOUNT AT ANY TIME.
4. ORDERS PLACED BY THE CUSTOMERS BEFORE THE AMENDMENTS TO THE REGULATIONS BECOME INTO EFFECT, WILL BE FULFILLED IN ACCORDANCE WITH THE PREVIOUS PROVISIONS OF THE REGULATIONS.

§ 10 FINAL PROVISIONS

1. THE WARRANTY AND THE RIGHT TO WITHDRAW FROM THE CONTRACT DO NOT APPLY IF THE PRODUCT IS MECHANICALLY DAMAGED. IN ORDER TO KEEP THE RIGHT TO WARRANTY AND THE RIGHT TO WITHDRAW FROM THE CONTRACT, BEFORE COLLECTING THE DELIVERY FROM THE COURIER, THE BUYER MUST CHECK THAT THE PACKAGING OR THE PRODUCT HAS NOT BEEN DAMAGED IN TRANSPORT. IF THE PACKAGE OF THE SHIPMENT OR THE PRODUCT HAVE ANY DAMAGE, DO NOT ACCEPT THE SHIPMENT AND PREPARE THE DAMAGE REPORT IN THE PRESENCE OF THE COURIER AND SEND THE INFORMATION TO WOOLWALLARTDECO@GMAIL.COM
2. IN MATTERS NOT REGULATED BY THESE REGULATIONS, THE PROVISIONS OF THE ACT OF 30 MAY 2014 ON CONSUMER RIGHTS (Journal of Laws of 2014, item 827), THE ACT OF 23 APRIL 1964 - CIVIL CODE NO. 16 POS. 93 ZE ZM.).
3. DISPUTES ARISING FROM THE APPLICATION OF THESE REGULATIONS AND IN CONNECTION WITH THE PERFORMANCE OF CONTRACTS CONCLUDED BETWEEN THE SHOP AND CUSTOMERS, WILL BE HANDLED BY A COURT OF COMPETENT PROVISIONS ACCORDING TO THE PROPERTY REGULATIONS. 43 POS. 296 ZE. ZM.).